Terms & Conditions of Use and Purchase

These Terms & Conditions ("Terms") govern your use of our website and the purchase of our services, programs, and digital products. By using our website or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.

Part A: Website Terms of Use

1. Introduction

This website (www.thebrillianceco.com) is owned and operated by The Brilliance Co Pty Ltd (ABN 59660861227), registered in Queensland, Australia ("we", "us", "our").
The term "you" refers to any user, client, or visitor of this website.

We provide the following services and content through this website:

Coaching, Consulting, and Mentoring
Training, Workshops, Assessments, and Tests
Online Learning Materials, Courses, Guides, Templates, and Playbooks
Blogs and Educational Content

By accessing or using our website, you agree that you have read, understood, and accept these Terms.

2. Variation

We may update these Terms from time to time. The updated version will apply from the date it is published on our website.

3. Disclaimer

All information on this website is for general educational and informational purposes only.

While every effort is made to ensure accuracy, we make no guarantees regarding the suitability, reliability, or completeness of any information provided.

Nothing on this site constitutes financial, legal, or psychological advice. You are solely responsible for how you use the information and results derived from it.

4. Intellectual Property

All content, materials, and resources on this website are owned by or licensed to The Brilliance Co Pty Ltd.

You may view or download material for personal use only. Commercial use, reproduction, or distribution without written consent is prohibited.

If you wish to use or reproduce our content, please email [email protected] for written permission.

5. Acceptable Use

You agree not to:

Use this website for unlawful or prohibited purposes.
Copy, modify, or distribute website materials without permission.
Upload or transmit malicious code, viruses, or harmful software.
Use data from the website for unsolicited marketing or contact.

You must ensure all information provided to us via the website is accurate and not misleading.

6. Third-Party Links

Our website may include links to third-party sites. We do not control or endorse the content of these sites and are not responsible for their practices.

7. Website Security

We take reasonable measures to protect our website and your data; however, we cannot guarantee complete security.
You are responsible for maintaining your own device security.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of this website or reliance on its content.

Where guarantees cannot be excluded under Australian Consumer Law, our liability is limited to re-supplying the service or refunding the amount paid.

Part B: Purchase and Service Terms

9. Scope of Services

These Terms apply to all purchases made through our website, including coaching, mentoring, online courses, programs, and digital products (collectively, "Services").

10. Payment Terms

All prices are in Australian Dollars (AUD) unless otherwise stated.
Payment is required in full at the time of purchase unless a payment plan is offered.
You authorise us to charge your nominated payment method for agreed amounts.

11. Cancellations and Refunds

Under Australian Consumer Law, you are entitled to a refund or replacement if a Service is not provided as described or is otherwise faulty.
For coaching sessions: at least 24 hours’ notice is required to reschedule. Missed sessions without notice may be forfeited.
For online courses or digital products: as access is granted immediately upon purchase, refunds are not available except as required under Australian Consumer Law.
For programs with a start date: cancellations more than 14 days before commencement may be eligible for a partial refund at our discretion.

12. Access to Online Services

Upon purchase, you will receive login details to access online content. You agree not to share, resell, or distribute your access credentials.

We make reasonable efforts to ensure platform availability, but do not guarantee uninterrupted access.

13. Intellectual Property for Purchased Content

All materials provided through our Services remain our intellectual property. You are granted a non-transferable licence for personal use only.

You must not reproduce, modify, or distribute the content without written permission.

14. Limitation of Liability (Services)

Coaching and training are educational in nature and do not replace independent professional, financial, medical, or psychological advice. Your results depend on your own actions, decisions, and circumstances.

To the maximum extent permitted by law, we exclude all liability for loss or damage arising from your use of our Services.

15. Privacy

We collect and manage personal information in accordance with our Privacy Policy. By purchasing or using our website, you consent to this collection and use.

Part C: General Provisions

16. Governing Law

These Terms are governed by the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland.

17. Indemnity

You agree to indemnify and hold harmless The Brilliance Co Pty Ltd from any claims, losses, or expenses arising from your use of this website or Services, or from your breach of these Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be replaced by one that best reflects the original intent, and the remaining Terms will continue in effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, form the entire agreement between you and The Brilliance Co Pty Ltd regarding website use and purchases.

20. Contact Us

If you have any questions about these Terms, please contact us at:
Email: [email protected]
Website: www.thebrillianceco.com
Business: The Brilliance Co Pty Ltd, ABN 59660861227, Queensland, Australia